Visitor

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3 Messages

Tuesday, June 16th, 2026 5:29 PM

emails being blocked

I am not getting my login code for my strava account.  It's coming from no-reply@strava.com. I put the address on the safe list

I created another strava account with a gmail address and I get those codes fine.

Thanks,

Mike

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Selected Oldest First

Gold Problem Solver

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27.5K Messages

3 days ago

... I put the address on the safe list ...

If you are referring to the Email Safe list in https://connect.xfinity.com, you may not want to do that. Enabling that means you will ONLY get email from the sender addresses in that list. All others will be rejected. 

Visitor

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3 Messages

I did it for an hour to see if it would work...unfortunately no

Official Employee

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2.5K Messages

15 hours ago

@user_8ac8e8 Thanks for testing that out for us.

Are you able to send outgoing emails from that email address?

How are you accessing your emails? 

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