Visitor
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5 Messages
Emails being blocked
I am not getting my email messages anymore from Amazon, Twitch, CatfishBicycle and who know who else. Please look into this ASAP. Seeing as we can't get a hold of any live support people anymore unless we restart a modem which is a joke!
XfinityMartyR
Official Employee
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2.3K Messages
4 years ago
Hello, @Ahnilated! Thank you for reaching out to us over our Community Forums. We know how important it is to be able to receive all important emails that are sent over. Did you happen to check in your Spam folder if any of those emails were sent there?
We would be more than happy to help check your account, and connection to ensure everything is set correctly for receiving email. Please send us a direct message with your name, and service address. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle, and signed into your Xfinity account. Thank you!
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