Emails aren't sent or received - emails moved to outbox - open emails to see what's wrong

@Swilla00​ Nope. Nothing since Nov 6th for me. I have a Galaxy S23 Ultra. 

Nothing for me as of 1:32 p.m. on Nov. 8.

Did the just magically start flowing in or did you do something?

@user_0iti2v​ Same.....Nothing

Nope nothing on my S22+ as of 4:40 p.m

@MichaelK1​ Congrats! Mine is still out. Day 2. :-( 

Nope! nothing yet on my S22+

@MichaelK1​ yes, mine is now working (hopefully). I removed the whole Email app, (not just the Comcast account). Waited a few minutes & re-installed the app & so far so good. 

@CorvallisMike​ Would you not have become upset 20 years ago if the post office suddenly stopped delivering to your mailbox? 

It hasn't been fixed for me - email app still isn't syncing. 

Not on my phone  as of 4:42 p.m.

Let's keep our fingers crossed🤞🏾. We'll have to wait awhile, to see if the issue has been permanently fixed or just still temporarily 🙏🏾 [Edited: All Caps]

@user_n69fgl​ mine is not working! You are lucky!

@tripper Are you still having trouble with this? We have seen several reports come in that it has been resolved, but just want to check.

Thank you for reaching out to us @user_b52a21! This morning we implemented a fix for customers who may be experiencing issues accessing or sending / receiving their Xfinity email on Samsung Galaxy devices through the Android OS Email app. However, the fix does require users to reauthenticate their Xfinity Email account—which requires that the account be deleted from the Email app and then added it back. We appreciate your patience as we worked to identify the issue and understand this fix may be frustrating. We apologize for any inconvenience and thank you for being an Xfinity customer.

To delete you Xfinity Email account, please:

1. Open the Email app on your Samsung device. If you cannot find the app, swipe upward on your Home screen, then search for "email."
2. Enter your login information, if prompted. Note: If this happens, you may stop here; the issue should be clear now. If not, continue on.
3. Tap on the hamburger menu (the three horizontal lines) in the upper left corner of the screen.
4. Tap on the gear icon (Settings) in the upper right corner.
5. Tap on the Xfinity Email account. The email accounts will appear at the top of the Accounts list.
6. Tap "Remove" located in the upper right corner.
7. Tap "Remove" in the pop-up window to confirm that you want to remove your Xfinity Email account.

The email account should no longer appear in the Email app. At this point, you may be automatically prompted to Set up email.

If you’re prompted to Set up email, please:

1. Choose “Other”.
2. Type in your Xfinity Email address and password.
3. Follow the prompts to authenticate through Xfinity.

You can also find instructions on adding email accounts at Samsung.com.

Same with me.  2 days and hours wasted thinking it was something only happening to me

Hi there, @user_bnhe1q Thank you so much for reaching out to us regarding your email service issues. Are you currently still having the same issues with your email?-Richard

@goingtopaul Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

@ASteveC, Thank you for reaching out to Xfinity Support. I am glad to hear things are working again. Please let us know if you need any assistance. 

I don't think so. My situation sounds like yours. We have internet with Xfinity. Phone is Samsung galaxy s22 with Verizon.

@Anon49788​ It appears to be a handshaking problem between Comcast and the Samsung Email app, regardless of phone provider or service. I'm an xfinity mobile customer, but others have completely different phone services and are also affected.