Good afternoon user_66w1nv. Are you logged into the Xfinity website? Or a third-party application like Outlook, Mail for Apple, or Mail for Android? Have you refreshed your email inbox since you have logged on to the computer?
user_iod2e3, Thank you for reaching out to Xfinity Support. We would be happy to work with you on this. Let us know if you still need assistance.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
XfinityJon
Official Employee
•
1.6K Messages
23 days ago
Good afternoon user_66w1nv. Are you logged into the Xfinity website? Or a third-party application like Outlook, Mail for Apple, or Mail for Android? Have you refreshed your email inbox since you have logged on to the computer?
4
0