email

I have had comcast for decades. they without telling me or at least i didnt get the memo swtiched me to yahoo and now my Classic Outlook doesnt work. no i dont want to use their app or anyone elses i want all my email in one spot like it always has been. Called in got no where. went to yahoo and (Sorry, we don't recognize this email.) so currently im forced to use the xfinity app to get my email which I hate.

what i need is some one to take my hand like a 5 year old because apparently im that stupid and tell me how to get this working in Outlook classic again.

thanks

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Again

Expert

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33.9K Messages

13 days ago

@danegeld

I have had comcast for decades. they without telling me or at least i didnt get the memo swtiched me to yahoo and now my Classic Outlook doesnt work. no i dont want to use their app or anyone elses i want all my email in one spot like it always has been. Called in got no where. went to yahoo and (Sorry, we don't recognize this email.) so currently im forced to use the xfinity app to get my email which I hate.

what i need is some one to take my hand like a 5 year old because apparently im that stupid and tell me how to get this working in Outlook classic again.

thanks

You're not stupid - Yahoo! Mail is a different "flavor" of email, meaning it's a lot different from Xfinity Connect.

Here's some links that might help you:

https://support.microsoft.com/en-us/office/add-or-manage-a-yahoo-email-account-in-outlook-ff76dd33-3127-42ac-b93f-1da2dc9054c7#picktab=classic_outlook

You can find information on Yahoo's mail servers here:

https://help.yahoo.com/kb/SLN4075.html

Let us know if that helps or not.

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danegeld

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6 Messages

@Again my understanding is that i am supposed to enter my @comcast.net email at the yahoo portal but it says it doesnt exist

so

I still have no access to my email

:(

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10 days ago

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Again

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@danegeld

@Again my understanding is that i am supposed to enter my @comcast.net email at the yahoo portal but it says it doesnt exist

so

I still have no access to my email

:(

Have you transitioned your email to Yahoo! Mail? Did you get the "invite" to do so? Have you tried signing in to your @comcast.net email at https://connect.xfinity.com/appsuite? If you can sign in there, your email hasn't moved to Yahoo.

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10 days ago

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XfinityEricB

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12 days ago

danegeld Are you still having any trouble with your email at this time or was the link shared by @Again able to assist you with the concern?

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danegeld

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yep and since i dont get my email anymore this notice was almost missed thanks

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10 days ago

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danegeld

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10 days ago

If i go to the app i still can sign in on my phone but no i dont think i ever got anything from yahoo. im stuck in the middle as it was working with outlook classic then it wasnt. I shouldnt have to go to some other app or website to get the mail i have had with outlook for decades. its not as if MS outlook is a shady program no one has ever heard of.

thanks in advance

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XfinityAlyssaA

Official Employee

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2.5K Messages

Thank you for letting us know that you can still sign in on your phone but not in Outlook classic @danegeld. Have you tried removing and re‑adding the account in Outlook using the Yahoo IMAP/SMTP settings? If that doesn’t work, please let us know — we’re happy to continue troubleshooting.

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10 days ago

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@XfinityAlyssaA

Thank you for letting us know that you can still sign in on your phone but not in Outlook classic @danegeld. Have you tried removing and re‑adding the account in Outlook using the Yahoo IMAP/SMTP settings? If that doesn’t work, please let us know — we’re happy to continue troubleshooting.

@danegeld stated they haven't moved their email to Yahoo yet.

You don't need to go to Yahoo for your settings.

What are the error message[s] you're getting in Outlook Classic?

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9 days ago

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