Visitor
•
6 Messages
EMAIL!!!!!!!!!!
My comcast.net email is not receiving emails. I have attempted to send 2 different emails from 2 different other emails I use, but neither of them gas gone thru.
So far this is what I have tried:
I have logged in on other browsers, changed my password, signed out and signed back in, deleted all spam, trash and other emails in folders making sure I am not over on space. Nothing has worked.
I do not use an email client.. I always check directly in xfinity... so I don't use any 3rd party.
Please help!
user_u6ed4e
Visitor
•
6 Messages
4 months ago
PS. Your "forum" form will NOT allow me to choose the tags 'email' or 'comcast' in the post contact form!
0
0
XfinityJohnG
Official Employee
•
2.6K Messages
4 months ago
Thank you for reaching out to our team, and for taking all of those steps already. I will be happy to take a look at any issue with your email service from here. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0
Again
Expert
•
33.9K Messages
4 months ago
Moved to Email as this has nothing to do with Accessibility/disability.
0
0