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Visitor

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3 Messages

Tuesday, July 1st, 2025 3:44 PM

Email

I cannot receive any emails please help

Visitor

 • 

3 Messages

5 days ago

I cannot send any emails please help

Official Employee

 • 

2.2K Messages

@user_n3ksd5

Thanks for reaching out to us as a customer myself I know how important it is to be able to send and receive e-mail, how are you accessing your Xfinity e-mail are you accessing it through our Xfinity app or are you going to https://login.xfinity.com/login ?

Have you tried resetting your password and logging back into your account to see if that gives you access to send and receive emails?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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