Hello user_zo8uxl As a former Xfinity customer, you can still use your Xfinity Email address if you logged in to your account using the Xfinity Email website in the 90 days prior to disconnecting your service. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months.
Again
Expert
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31.6K Messages
2 days ago
@user_zo8uxl
When was the last time you accessed your email on the webpage? [ https://connect.xfinity.com/appsuite ]
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XfinityAlfonso
Official Employee
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1.6K Messages
5 hours ago
Hello user_zo8uxl As a former Xfinity customer, you can still use your Xfinity Email address if you logged in to your account using the Xfinity Email website in the 90 days prior to disconnecting your service. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months.
Derived from Use Xfinity Email if you've disconnected your service
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