Visitor

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1 Message

Monday, May 12th, 2025

Email

Login is not recognizing my email

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Selected Oldest First

Official Employee

 • 

702 Messages

4 months ago

Hello user_atffzq if you are having trouble logging in you can use the Xfinity ID lookup tool to find your login information. Let us know if that does not work for you.

 

Visitor

 • 

1 Message

17 days ago

What do you do when your Xfinity ID is not recognized at all?

Official Employee

 • 

1.6K Messages

 

user_xbc1y6 Hello, are you still having issues with your Xfinity ID?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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