Email

Not able to access my Comcast email through my mail app on iPhone and IPad. Did just get an email to upgrade my email legit or what?

Responses

Oldest First

Selected Oldest First

Again

Expert

•

32.4K Messages

4 months ago

@mtcycles

Not able to access my Comcast email through my mail app on iPhone and IPad. Did just get an email to upgrade my email legit or what?

When you go to https://connect.xfinity.com/appsuite are you able to see your emails? If no, when was the last time you logged into the webpage?

3

0

mtcycles

New Poster

•

6 Messages

Yes I have gone through the app and can get my email

Like

Reply

4 months ago

0

Again

Expert

•

32.4K Messages

@mtcycles

That email you're asking about....when you log in to webmail, do you see the verified logo next to it or when you open it?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

Like

Reply

4 months ago

0

XfinityJosephA

Official Employee

•

1.9K Messages

mtcycles I would treat that message as Spam. We don't have an email service you can upgrade to.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

4 months ago

0

enufalready

Contributor

•

20 Messages

1 day ago

Removing this service & NOT dropping rates?...This is unacceptable given what Xfinity charges. Having to change your email address is a BIG deal for many people like me who made the bad choice of trusting Xfinity to be my main email account. Time to lookm at Fidium for me. Im sick of being nickle & dimed to death by Xfinity. Really, having the email was the only reason I hadn't done it.

1

0

Again

Expert

•

32.4K Messages

@enufalready

Removing this service & NOT dropping rates?...This is unacceptable given what Xfinity charges. Having to change your email address is a BIG deal for many people like me who made the bad choice of trusting Xfinity to be my main email account. Time to look at Fidium for me. I'm sick of being nickle & dimed to death by Xfinity. Really, having the email was the only reason I hadn't done it.

Email isn't a line item on your bill; it has been a free service that Comcast gave to us.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

Like

Reply

7 hours ago

0

Email

mtcycles

Email

Again

mtcycles

Again

XfinityJosephA

enufalready

Again

New to the Community?