Great question @user_mdzy6p! You may have received an email about your email account closing.
If you are a former Xfinity customer, you can still use your Xfinity Email address if you logged in to your account using the Xfinity Email website in the 90 days prior to disconnecting your service. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months.
If you have any additional email accounts, they must also be accessed using the Xfinity Email website.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
XfinityAldrik
Official Employee
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2.2K Messages
3 months ago
Great question @user_mdzy6p! You may have received an email about your email account closing.
If you are a former Xfinity customer, you can still use your Xfinity Email address if you logged in to your account using the Xfinity Email website in the 90 days prior to disconnecting your service. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months.
If you have any additional email accounts, they must also be accessed using the Xfinity Email website.
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BruceW
Gold Problem Solver
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26.4K Messages
3 months ago
Also see https://www.xfinity.com/support/articles/email-activity.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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