1 Message
Comcast.net email quit working. Error message says-The entered credential or authentication information does not work or are no longer accepted by the provider. Please change them
1 Message
Comcast.net email quit working. Error message says-The entered credential or authentication information does not work or are no longer accepted by the provider. Please change them
XfinitySheila
Official Employee
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1.1K Messages
4 months ago
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BruceW
Gold Problem Solver
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26.4K Messages
4 months ago
You need to change the password stored in https://connect.xfinity.com. Click (gear icon) / Email Settings / Accounts and then Edit for the secondary account. Enter the new password under "Incoming server / Password", then click "Save".
The error message should be cleared and access to your secondary account should be restored. Please let me know if this helps!
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