Thank you for connecting with us here in our community, @user_9c212b, about your Xfinity Rewards email. You have reached the right team for assistance. We are glad you are being very cautious, since we have seen a lot of spam emails recently. The scammers are getting very talented with copying our emails. Most of our emails are from @xfinity.com or @comcast.net. We would be happy to check your account and emails. If we may, please send us a Direct Message with your full name and address.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
I received an email from GMR Marketing. When I looked at the terms and conditions of the Rewards sweepstakes I entered, GMR Marketing is an affiliate of this promotion. So weird that I entered this sweepstakes and got this email also. Now you are saying it is not legit? This is the email I got and when I try to speak with a live agent no one knows anything about the rewards program. Also so weird that GMR marketing is in both places
Score! You have been selected as the winner of two (2) tickets and one (1) parking pass to the Boston Red Sox game at Fenway Park,Monday, September 9th!
·To accept, please reply ‘YES’ to this email by 5pm ET on September 1st to confirm your prize
·Please Note: This is a first come, first serve sweepstakes and the date of the game will be determined by the sponsor. If we do not receive a reply by the requested deadline, you will forfeit the prize and it will be awarded to a new winner.
Once you have been confirmed as the official winner of the prize, you will receive your digital ticket transfer from Xfinity Rewards within 24 hours of the game.
Thank you for being a part of Xfinity Rewards. And keep checking in as we’re always adding more!
This email is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. Dissemination, distribution, or copying of this email or the information herein by anyone other than the intended recipient, or an employee or agent responsible for delivering the message to the intended recipient, is prohibited. If you have received this email in error, please notify the sender immediately.
@user_9c212b I will be happy to review your account for the emails sent, but I can only do that by getting your full name and address via Direct Message as listed above. I cannot say without certainty until I am able to securely access your account. I look forward to your Direct Message.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityLinda
Official Employee
•
2K Messages
11 months ago
Thank you for connecting with us here in our community, @user_9c212b, about your Xfinity Rewards email. You have reached the right team for assistance. We are glad you are being very cautious, since we have seen a lot of spam emails recently. The scammers are getting very talented with copying our emails. Most of our emails are from @xfinity.com or @comcast.net. We would be happy to check your account and emails. If we may, please send us a Direct Message with your full name and address.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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