email

Thank you very much for reaching out to us here @user_q8t0bi. If you are still having problems finding a saved draft I will be happy to assist you with that. 

1. When logged into an account, click the envelope icon to get to the email Inbox.
2. In the top-right corner of the mailbox, click the Gear icon, then Email Settings.
3. View settings Behavior settings are general email settings.
   • Permanently remove deleted emails – Deleted emails will skip the trash folder and be immediately deleted.
     • Emails can be recovered through Recover Deleted Items.
   • While sending, automatically collect contacts in the folder "Collected addresses" – Saves email recipient contacts to Collected Addresses in the address book for future reference.
     • This is the only setting in this section that’s on by default.
   • While reading, automatically collect contacts in the folder "Collected addresses" – Saves contacts to Collected Addresses in the address book for future reference.
   • Ask for mailto link registration – Provides a link a customer can use to register for a mailto link.
     • Creates a link which will open a compose window in the recipient's email client with the customer's email address in the To field.
     • Forward email – Either attach the previous email or have it inline.
       • Inline is the default.
     • Format – Control how you want your emails shown.
       • It defaults to HTML and plain text.
     • Default Font Style – Change how emails are displayed according to font, size and color.
     • Advanced settings have three options:
       • Append vCard adds contact info to outgoing emails automatically.
       • Insert the original email text to a reply is on by default.
       • Confirm recipients when replying to a mailing list.
     • Below are Auto-save email drafts, Default sender address and BCC.
       • Default sender address should be the customer's email address.
       • Auto-save email drafts defaults at one minute, but can be turned off.
       • BCC should be blank unless by customer request.
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