wweiss41's profile

Regular Visitor

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4 Messages

Tue, Nov 23, 2021 4:14 PM

Email

How do I download an email folder?

Official Employee

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22 Messages

9 d ago

Hello, thank you for reaching out to us! I'm happy to help with you email concerns. Do you still need help downloading an email folder?

Regular Visitor

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4 Messages

9 d ago

Yes, I have several large comcast email folders that I would like to download to my external drive.  What is the procedure?

Thank you --- Walt

Official Employee

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22 Messages

Okay. Do you want to download them to a computer or to another email?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Regular Visitor

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4 Messages

I would like to download an email folder (contains several hundred emails) to my computer. -- Walt

Official Employee

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22 Messages

Please try tis process and let me know if that works for you. 
  1. Turn on your computer and open your email program.
  2. Log in to the program using your previous username and password.
  3. Click on "Options" inside your email program and choose "Import." You can choose to import files, addresses, contacts, messages, and folders.
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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