Okay. Do you want to download them to a computer or to another email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Please try tis process and let me know if that works for you.
Turn on your computer and open your email program.
Log in to the program using your previous username and password.
Click on "Options" inside your email program and choose "Import." You can choose to import files, addresses, contacts, messages, and folders.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityCrystal
Official Employee
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22 Messages
9 d ago
Hello, thank you for reaching out to us! I'm happy to help with you email concerns. Do you still need help downloading an email folder?
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wweiss41
Regular Visitor
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4 Messages
9 d ago
Yes, I have several large comcast email folders that I would like to download to my external drive. What is the procedure?
Thank you --- Walt
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