DarrowStrain's profile

New Poster

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1 Message

Wed, Feb 26, 2020 8:00 AM

Email

why is all my email delivered to my spam box?

Responses

Accepted Solution

Official Employee

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585 Messages

2 y ago

@DarrowStrain please verify the filters you have set up. It appears you likely have a filtration set up that is causing this to happen. Disabled them and see if anything changes. If it does then that is the source of the issue. Double check the configuration and correct it. 

reference to: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience

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