rzhlq4's profile

New Poster

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5 Messages

Friday, May 23rd, 2025 10:35 AM

email : Xfinity 2025 Record Alignment – 4 Days to Complete

is this email legit?

This message relates to your active profile. A system check has been made available to align your current session data with upcoming adjustments tied to the 2025 cycle.

This step remains open for 4 days. During that time, you can complete the alignment to maintain continuous access to preferences, sync options, and saved activity.

"update my account" link

The process is straightforward and applies instantly once submitted. It helps ensure platform consistency and supports uninterrupted system experience.

it CAME FROM

"[Edited: "possible malicious email""

if I hit reply

it tries to send to 

""[Edited: "possible malicious email""

New Poster

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5 Messages

11 days ago

here is an image of the email body

Gold Problem Solver

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26.4K Messages

10 days ago

It reads like gibberish. And legitimate emails DO NOT come from Comcast.net addresses.

If the email was sent to a Comcast.net address and you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:

  • proceeding the email subject line in the list of emails
  • above the subject line when the email is opened.

See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.

Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to Comcast.net addresses.

Samples of recent phishing messages can be found at https://spa.xfinity.com/alerts under "Top Phishing Scams". To report a scam email to Comcast, follow the instructions under the "How do I report phishing email sent to or from a Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

New Poster

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5 Messages

@BruceW​ thanks so much

glad I did not click on the links

appreciate the time and effort you spend defending us.

Official Employee

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3.4K Messages

 

rzhlq4 I'm happy to hear that the amazing @BruceW was able to assist you and provide accurate information on what to look for to be sure you aren't clicking any bad links. We're here if you have any other concerns, I hope you enjoy your weekend!

 

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