1 Message
Email won’t update on iphone
my Comcast email has not updated on my iPhone since Monday the 11th. I keep getting a “no connection” error when I try to refresh. I i’ve gone into settings on my server via the Internet and I do have the third-party allocation set. I’ve tried restarting my iPhone I’ve tried deleting the Mail app and reinstalling it. And I still get no connection when I try to update
XfinityRuben
Official Employee
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653 Messages
6 months ago
@user_o8kjc3 I am sorry to hear about these ongoing issues. Are you able to access your email on any other device or on a browser?
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user_fazhsm
2 Messages
6 months ago
I am having same problem since updating my password. All my saved folders are missing from my iphone. I can see and access them from my desktop. I have spent literally hours on the phone with Xfinity and Apple and Xfinity finally told me its a known problem with the Iphone that they are working on but still no resolution. somehting with the security updates between xifinity and the iphone. this is so annoying.
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