Visitor
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4 Messages
email won't send
An issue I had a few days ago, and which had then appeared to be resolved, has returned: I am unable to send or respond to emails from the email apps on my Mac laptop or my Android phone. I can, however, send email and respond to email on the web. Incoming email does not seem to be affected. Ideas?
XfinityJoe
Official Employee
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1.6K Messages
7 hours ago
Sorry to hear you're having trouble sending emails through third-party email clients on your Mac laptop and Android phone. Have you checked to make sure access to third-party email programs is enabled on your Xfinity account? @user_z34mz9
You can learn more about how to check and update this setting here:
https://www.xfinity.com/support/articles/third-party-email-access
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