linneamattson's profile

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1 Message

Sat, Oct 24, 2020 12:00 PM

E-mail won’t send

I just changed my xfinity password because you guys said it was compromised.  Now my e-mails won't send.  What do I need to do?

Responses

Latoque

Expert

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28.8K Messages

6 m ago

How did Comcast tell you this?  If it was by an email, are you sure it's legitimate?  To check, see here----------------

 

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email/

 

If the email does not have that red logo, it's not from Comcast and may be a phishing scam.  Exactly what happens when you try to send?

 

 

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