linneamattson's profile

New Poster

 • 

1 Message

Saturday, October 24th, 2020 12:00 PM

Closed

E-mail won’t send

I just changed my xfinity password because you guys said it was compromised.  Now my e-mails won't send.  What do I need to do?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

29.7K Messages

5 years ago

How did Comcast tell you this?  If it was by an email, are you sure it's legitimate?  To check, see here----------------

 

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email/

 

If the email does not have that red logo, it's not from Comcast and may be a phishing scam.  Exactly what happens when you try to send?

 

 

forum icon

New to the Community?

Start Here