Frequent Visitor
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10 Messages
Email window size
While typing an email, something happened and the email 'box' (window) became small and square. There is an "enlarge" icon in the upper right of that window, so I pressed that thinking it would restore the window size to normal but it didn't. How can I change the size of the window I am typing in back to its usual size and not have to keep the littel 4" x 4" box that it's become?
Again
Expert
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31.4K Messages
5 years ago
To enlarge a window hold down the ctrl key and press the + key until you find the size you like. Contrarily you can hold down the xtrl key and press the - key to make the window smaller. You can also hold down the ctrl key and use the scroll wheel on your mouse. [On a Mac use the cmd key.]
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thebeans
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10 Messages
5 years ago
I'm seeing the same thing that you are. But, when I hit that Maximize arrow, all that happened is that the screen 'blipped' and the whole small email box/screen shifted to the left about 1/4" and nothing got any bigger.
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thebeans
Frequent Visitor
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10 Messages
5 years ago
That was one of the things that I tried after clicking on the "Maximize" icon, but all that this accomplished was making everything on the screen huge (giant letters, giant file icons, etc) and it didn't affect the email 'box' at all. When did the reverse (to return everything to it's normal size) everything went back to it's usual size and the smaller email box/screen went back to being smaller too.
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pfeffer828
Contributor
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25 Messages
5 years ago
@ thebeans: I have been noticing that the space to compose a message all of a sudden got small. I never thought it was that way before. You say "enlarge" button. I looked at the black compose bar on top to the right and on mine the icon says "maximize", so I don't know if you were looking at the same icon. Hitting the maximize button greatly enlarge the size of the compose box. Perhaps I hit the minimize button a while ago and never realized it.
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thebeans
Frequent Visitor
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10 Messages
5 years ago
I noticed that the "Save" function disappeared entirely too---happened to us about 2 weeks ago and I don't know why. I just minimize the email and leave it that way until I need to finish it and send it. Not ideal and certainly not terribly secure.
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pfeffer828
Contributor
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25 Messages
5 years ago
That's odd. That happened to me when I tried was 'Again' suggested using the ctrl key. When I used the maximum icon at the upper right of the compose bar, everything is back to where it was before and where I want it. The only thing I can't seem to do in one step it to save the message as a draft. I'm sure I could do that previously. But the get-around for that now is to pretend to discard the message and then use the save box in the next step (before discarding). That works in sending it to the draft file, albeit in a round about way.
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fllmia
Contributor
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18 Messages
5 years ago
I have the IDENTICAL issue - the ctrl key with + only makes the letter size bigger.
The maximize button shifts the box to the left but does not enloarge the box to its previous full size.
Also the Save button disappears. But when you close the draft without sending it, there would be a pop up to ask you if you want to save / cancel / disregard the message.
All the above happened about a month or so ago. I have ever since tried everything that mentioned, but am unable to bring it back.
Now the Malice spread to just reading the incoming mail part.
This is super annoying for those of us who use Comcast mail server to do our emails without downloading them to our own devices.
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Chris917
New Poster
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1 Message
5 years ago
I have had the same problem for a coupleof months. Finally called Comcast tiday and got the royal runaround - it is your computer manufacturer's problem. I happen to do a lot of contract work and have multiple computers from Dell, Lenovo, HP, etc - same problem on all of them. Comcast rep escalated the issue but I don;t have much faith it will be resolved.
Seemed to have started a few months ago when COmcast made changes. Also had same problem with opening a new window, but could fix that by changing the settings; however, doesn't work for XFINITY e-mail.
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user_763d34
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1 Message
4 years ago
To anyone having this problem and finding this thread in a search (although it dates to a year ago) I HAVE FOUND THE SOLUTION, at least in Chrome. The reason the email will not maximize with the two little arrows in the right corner between "close x" and "minimize -" and it just jerks to the left every time you try to maximize it is because somehow you have changed your zoom in Chrome to other than 100%. Click on the three dots on the upper right corner and look at the zoom. If it is not at 100% but somehow it has changed to 110% or any other percent, the maximize double arrow will not work and instead, the whole small email just jerks about an inch to the left every time you try to maximize it. But when you change the zoom back to 100%, the maximize WORKS AGAIN! If anyone reads this and it helps them, please respond in a comment so I will know.
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Again
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31.4K Messages
4 years ago
Closing this year old thread. Moved the last comment to its own thread.
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