Visitor
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2 Messages
Email transfer to Yahoo
The recent transfer of my Comcast.net account has resulted in the loss of my archived messages. These lost messages included electronic tickets for future concerts and plays. Also, reference material, impossible to replace, has been lost. They must exist somewhere. Is there any chance of recovery?


XfinityPaula
Official Employee
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1.9K Messages
25 days ago
Hello f15skip16! I'm sorry to read that some emails were lost in the transfer to yahoo. I know how vital those emails are for you, especially with the upcoming events. I am showing that there was a limit with transferring emails with attachments over 25 MB. If that is the reason they were not moved over they should still be available in your Xfinity inbox. If you visit https://connect.xfinity.com are you able to access the Xfinity inbox?
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EG
Expert
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115.9K Messages
24 days ago
Concern moved here to the E-mail help section.
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user_qwbt9f
Visitor
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1 Message
5 hours ago
Sadly I also migrated to Yahoo just an hour ago. None of today's emails are available in Yahoo Mail. The list includes ads that you cannot delete, and to avoid ads will cost $5+ per month. There are no benefits for me in this transfer. This is a totally unacceptable change by Xfinity. I want my old email back NOW.
Is there any way to go back?
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