Email times out and won't load

This issue only happens on our deskop device. Comcast takes forever to load but it does load. I sign in and click the little envelope. The email loading page times out and will not load. We have tried all of the trouble shooting hints but nothng helps. This only happens on this device and only with comcast site. Other internet sites work fine. We use google. It has been going on for months. Very strange.

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kenneth107

Visitor

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1 Message

4 years ago

I was able to reach a representative on chat and the confirmed there are email issues. I use Outlook app and it is not working now. They said 2 or 3 hours. Comcast [Edited: "Language"]!

(edited)

1

0

Again

Expert

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32K Messages

@kenneth107

Please check this post to see if it applies to you.

Closing this year+ old thread. If you have further issues, please start a new thread.

(edited)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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4 years ago

0

Email

booklady1

Email times out and won't load

kenneth107

Again

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