Visitor
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2 Messages
Email support
My email is telling me to contact admin to update some security. I have not received emails in weeks. <Edited: Personal Information>
Visitor
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2 Messages
My email is telling me to contact admin to update some security. I have not received emails in weeks. <Edited: Personal Information>
XfinityRay
Official Employee
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2.9K Messages
2 days ago
Hi there, user_kx1lil! Thank you for reaching out about your email box. The message is showing you need to reach out to our Customer Security Assurance team, CSA. They can resolve the security issue preventing you from accessing the email box. The link above has their contact information and hours they are in the office. They will be great help and get this all turned around!
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BruceW
Gold Problem Solver
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26.5K Messages
23 hours ago
The first-line reps at CSA are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.
They should check:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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