2 Messages
email storage limit
I have had my email account for about 20 years and have been getting "approaching limit -99% full" emails from Comcast for about 6 months or so. I have literally deleted thousands of emails. I start by removing the largest emails and also old ones that I no longer need. Nevertheless, my storage hasn't changed at all. I am routinely deleting my "Trash" and "Spam" Folders so they are permanently deleted. What else can I possibly do?
CC_Tony
Retired Employee
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1.4K Messages
5 months ago
@user_4y2uzg
Good evening! How are you accessing your Comcast email address? If you are accessing it via Webmail, I recommend moving important emails into a folder so you can just mass delete what you don't need. Because of the size of the inbox, only so many of the emails are shown at once, even when you use the sort function.
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Latoque
Expert
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29.6K Messages
4 months ago
@user_4y2uzg
Call Comcast security. Ask them to look at the account and see what the issue might be--------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329
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GeekyMomma
Frequent Visitor
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6 Messages
4 months ago
I'm also suddenly having this problem. I've had my account around the same length of time. Just curious if you found a resolution.
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user_o2eoxv
1 Message
3 months ago
Please add me to the list of people who are experiencing this problem. I am now receiving this message from postmaster@comcast.net:
"Your mailbox size has reached 100% of your quota.
You will not be able to receive any new messages unless you delete some old ones."
It looks like I am receiving this message every time someone is trying to send me an email message.
As you can imagine, this is a pretty serious problem for me. I am now unable to communicate via email.
Please note, I am taking all the measures noted above to remove emails to get below the 10G quota.
Thank you.
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