Visitor
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6 Messages
Email Stopped Syncing
Comcast emails stopped syncing yesterday. This is happening on both the phone using a 3rd part app, and the computer using Outlook. When I try to repair the connection on Outlook, it says "We couldn't connect to the incoming (IMAP) server using the specified encryption method. Please check the incoming (IMAP) server encryption method and try again." My incoming server settings are: IMAP: imap.comcast.net PORT: 993 ENCRYPTION METHOD: SSL/TLS. Outgoing server settings are: SMTP: smtp.comcast.net Port: 587 ENCRYPTION METHOD: STARTTLS. I am able to access my web email and through the Xfinity app. No settings have been changed in the past month. I updated my 3rd party application on my phone to no avail. I installed Outlook on my phone and was unable to add the comcast email to the app and I get an Unable to login message. I also checked to ensure Third Part Access Security was enabled. Please help!
user_5u0rr0
Visitor
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2 Messages
10 hours ago
I'm having the same issue. Only get email through the Xfinity app. Can't connect using Outlook. It says IMAP connection not stable.
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user_d0nndb
Visitor
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2 Messages
6 hours ago
Add me to the list. I have three comcast.net email accounts in Outlook 2019. Only one of the three accounts is not downloading new emails as described by others "We couldn't connect to the incoming (IMAP) server using the specified encryption method." The malfunctioning account does send new emails just fine.
The other two comcast.net accounts are working correctly both send and receive. All three accounts have the identical pop3 and smtp settings.
I'm also using the Apple iOS mail app. All three accounts are sending and receiving correctly, but noticably much slower than normal. In fact, all of my internet connections through Xfinity are sluggish today!
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Capemayman1
Visitor
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2 Messages
4 hours ago
Looks like Comcast is moving everyone to yahoo mail so hoping by doing so outlook will be able to connect
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user_fp53c0
Visitor
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1 Message
4 hours ago
I am having the same issue. I have Outlook 365 and am using Windows 11.
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user_5bn7h1
Visitor
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5 Messages
4 hours ago
Facebook is also lighting up with people who can't sync their Comcast email. Surely someone at Comcast has noticed this, right?
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user_lqtlc5
2 Messages
1 hour ago
Same as everyone else here.
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TGray
Visitor
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2 Messages
39 minutes ago
I have same issues with imap.comcast.net server timeouts since Monday morning, the 8th. Both Win10 PCs running Thunderbird, but also tried "Windows Live Mail" which has worked for may years. I am able to log in to Xfinity via my chrome browser to view my emails. I even tried using my iPhone as a hot spot to eliminate a possible problem with Spectrum with the same results. I even did a "ipconfig /renew" and changed my DNS from default to Cloudflare 1.1.1.1 & 1.0.0.1, still times out.
HOWEVER, as I'm typing this (4:46 EST) I got a Thunderbird notification that IT DID JUST NOW RECEIVE SOME COMCAST EMAILS!! First ones since late Sunday! Not holding my breath but maybe Xfinity did something?! I will check back later after checking out more further.
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