2 Messages
Email Status Reserved?
Hello, I have had a comcast.net email account since 2007. I tried to access it recently, and I get redirected to a support page https://www.xfinity.com/support/articles/account-email-information
I did some research and found this site https://www.xfinity.com/support/articles/email-activity-status
I found that my email account is listed as "reserved" with the following message: "A Comcast email has not been set up for this account yet. You can activate the email by accessing the inbox with your Xfinity ID and password." I tried to login again at https://connect.xfinity.com/ and it doesn't work. Please help. Thanks!
XfinityAdrienne
Official Employee
•
910 Messages
1 month ago
Hey there, agw1988! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize for the experience with accessing your email. How long ago did you log in and access the comcast.net prior to this error that you received?
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user_o7xcsb
1 Message
28 days ago
@agw1988 Was your issue resolved by contacting that number? I am having the same issue.
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