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2 Messages
09/30/2026 12:38 AM
unable to block repetitive identical emails from [Edited: "Possible malicious email"]
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Official Employee
3.8K Messages
9 hours ago
Are these emails being sent to your Xfinity email address or a different email account?
Have you already tried blocking the sender, and if so, what happens when you do?
Are the messages coming from the exact same email address each time, or from different addresses with similar content?
Are you accessing your email through the Xfinity Connect website, a mobile app, or a third-party email client such as Outlook or Apple Mail?
With a bit more information, we can better understand what's happening and suggest the appropriate next steps.
XfinityDilary
Official Employee
•
3.8K Messages
9 hours ago
Are these emails being sent to your Xfinity email address or a different email account?
Have you already tried blocking the sender, and if so, what happens when you do?
Are the messages coming from the exact same email address each time, or from different addresses with similar content?
Are you accessing your email through the Xfinity Connect website, a mobile app, or a third-party email client such as Outlook or Apple Mail?
With a bit more information, we can better understand what's happening and suggest the appropriate next steps.
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