Thank you for reaching out to us here today to let us know about the issue with receiving so many unwanted emails, I know how annoying they can be! The first thing I usually suggest doing if you are receiving a lot of unwanted emails is to set up your Spam filters for your account, you can find instructions here https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience. Please let me know if you have any question on the process.
@XfinityBrianH I've set up dozens of spam filters that don't work because the sender's email addresses keep changing. Keyword filters are useless. Many are fake Xfinity messages warning me of a virus and phishing scams. Customer service is of no help. How do I escalate the issue to stop the messages on the server side?
XfinityBrianH
Official Employee
•
1.5K Messages
2 years ago
Thank you for reaching out to us here today to let us know about the issue with receiving so many unwanted emails, I know how annoying they can be! The first thing I usually suggest doing if you are receiving a lot of unwanted emails is to set up your Spam filters for your account, you can find instructions here https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience. Please let me know if you have any question on the process.
1
0