tucsonhd's profile

Regular Visitor

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4 Messages

Wed, Jun 10, 2020 10:00 AM

Email Shows Sent but It Is Not Received By Those I Send Them To

I twice have sent an email to 3 different recipients who do not use Comcast and they never got the email and it shows as sent for me and does not bounce. I have also noticed that it takes a long time for emails to send once I press SEND. I did a test and was able to send to myself at my office. It is not in the recipients' spam folders. Ideas?

Responses

ComcastCSAEmail

Official Employee

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580 Messages

1 y ago

@tucsonhd can you please PM me the specifics and i can take a further look into this for you.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

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4 Messages

1 y ago

Sure. How do I do so?

Again

Expert

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25.5K Messages

1 y ago


@tucsonhd wrote:

Sure. How do I do so?


Click on @ComcastCSAEmail's name in their post and then on Send message.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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