Visitor

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1 Message

04/30/2025 3:25 PM

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Email set up.on android

Trying to add my Comcast email acct to.my Samsung S42 phone and get error message : couldn't open connection to server.

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Official Employee

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3.3K Messages

1 year ago

Howdy user_2fuklj, you might need to reset your password if the traditional setup process is not working. I did include the server configuration details here below to double check the information being used. 

    • Incoming Mail Server Name: imap.comcast.net
      • Incoming Mail Server Port Number: 993 with SSL ON
    • If the Mail Client lets you select an authentication method, choose STARTTLS.
      • If Needed: 143 with SSL ON
    • Outgoing Mail Server Name: smtp.comcast.net
    • Outgoing Mail Server Port Number: 587 (SMTP)
      • If Needed: 465 (SMTPS)
    • Encryption: TLS (use SSL if TLS isn't shown.)
    • Authentication: Type in your Comcast.net email address

Expert

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122.1K Messages

1 year ago

Concern moved here to the E-mail help section.

Visitor

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1 Message

1 year ago

Trying to get my xfinity.com 

Official Employee

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3.1K Messages

 

user_mgcse9, Thank you for reaching out to Xfinity Support. We are happy to help you. Are you trying to access your Xfinity email, or is it something else? 

 

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