U

Visitor

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1 Message

Wednesday, April 30th, 2025 3:25 PM

Email set up.on android

Trying to add my Comcast email acct to.my Samsung S42 phone and get error message : couldn't open connection to server.

Official Employee

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1.9K Messages

23 days ago

Howdy user_2fuklj, you might need to reset your password if the traditional setup process is not working. I did include the server configuration details here below to double check the information being used. 

    • Incoming Mail Server Name: imap.comcast.net
      • Incoming Mail Server Port Number: 993 with SSL ON
    • If the Mail Client lets you select an authentication method, choose STARTTLS.
      • If Needed: 143 with SSL ON
    • Outgoing Mail Server Name: smtp.comcast.net
    • Outgoing Mail Server Port Number: 587 (SMTP)
      • If Needed: 465 (SMTPS)
    • Encryption: TLS (use SSL if TLS isn't shown.)
    • Authentication: Type in your Comcast.net email address

Expert

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110.5K Messages

22 days ago

Concern moved here to the E-mail help section.

Visitor

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1 Message

13 days ago

Trying to get my xfinity.com 

Official Employee

 • 

1.9K Messages

 

user_mgcse9, Thank you for reaching out to Xfinity Support. We are happy to help you. Are you trying to access your Xfinity email, or is it something else? 

 

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