jjbober4's profile

New Poster

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4 Messages

Wednesday, December 23rd, 2020 5:00 AM

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Email Server Error

Since 12/20 I have been trying to send an email distribution, that I have sent many times before, but every time I do I get a server error.  The email is ~48K in size.

jjbober4_0-1608731513465.png

 

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Gold Problem Solver

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26.5K Messages

5 years ago

The image you posted isn't visible. It looks like this:

HfImgPlcHldr.gif

It's probably because the image requires moderator approval. That might take some time, from a few hours to a day or so. Alternatively, you could upload the image to a file sharing site and post a link to it here, or post text instead of an image.

 

New Poster

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4 Messages

5 years ago

Thanks.  The message is:

"Message could not be sent.  Error message from email

transport server: 452 - 452 4.1.1...temporary failure"

 

I got on a chat with their support group on Monday and the person on the chat promised I would get a call within 24 hours...which never happened.

New Poster

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4 Messages

5 years ago

Interesting.  So I should somehow, individually, find which of the 50 addresses in the list is the problem, even though that same receipient list worked perfectly just a few weeks ago.  That's helpful.

Gold Problem Solver

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26.5K Messages

5 years ago


@jjbober4 wrote: ... Error message from email transport server: 452 - 452 4.1.1...temporary failure" ...

Do https://forums.xfinity.com/t5/Email-Web-Browsing/What-does-quot-Error-message-mail-transport-server-452-452-4/m-p/3289102#M214257 and the messages following help?

 

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