Regular Visitor
•
6 Messages
Email searches giving limited results
Hi xfinity team! Assistance please. When I do an email search, I am only getting limited results back and nothing prior to 07/2018. Can you provide some guidance please?
Regular Visitor
•
6 Messages
Hi xfinity team! Assistance please. When I do an email search, I am only getting limited results back and nothing prior to 07/2018. Can you provide some guidance please?
Accepted Solution
XfinityCSAEmail
Official Employee
•
1K Messages
5 years ago
This issue has been resolved. Fix required engineering involvement to re-index the mailbox. This thread will be closed now.
0
Latoque
Expert
•
29.7K Messages
5 years ago
Exactly how are you searching?
0
0
m2ndshort
Regular Visitor
•
6 Messages
5 years ago
Via the search box on the top left of the email screen. I select the different folders by name or by all folders and get the same results. I use keywords or email addresses. Previous searches, before this week, always turned up all requested emails.
0
0