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pebo007
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16 Messages

Sun, Jan 10, 2021 6:00 PM

Email search

Why all at once does the search feature on Xfinity's online email no longer work? I can be looking right at an email targeted by the search and it comes up empty-handed every time.

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Accepted Solution

Latoque

Expert

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28.8K Messages

4 m ago


@pebo007 wrote:

Searching inbox for sender name, sender email address. As previously, worked like a charm.


Try putting "From:" in front of the name or address. (minus the quote marks)

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Latoque

Expert

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28.8K Messages

4 m ago

Are you searching one particular folder or all folders?  What are you using for a search criterium?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
pebo007

Frequent Visitor

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16 Messages

4 m ago

Searching inbox for sender name, sender email address. As previously, worked like a charm.

pebo007

Frequent Visitor

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16 Messages

4 m ago

Searching Inbox

pebo007

Frequent Visitor

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16 Messages

4 m ago

Still "No matching items found."

pebo007

Frequent Visitor

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16 Messages

4 m ago

My bad ~ mispelled name. Your solution WORKS! Very, very helpful and what a relief. Thank you so much!

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