Visitor

 • 

1 Message

Wednesday, July 23rd, 2025

email search no longer working properly

Hello I'm very frustrated because when I search my emails only some appear. I have to manually find the ones I'm looking for. The problem is happening on multiple devices and browsers. I already cleared the cache and that did not help. 

The email listed on my account is my husbands, but the xfinity email with the search that no longer functions properly is [Edited: "Personal Information"]

Oldest First
Selected Oldest First

Official Employee

 • 

308 Messages

15 hours ago

Good day user_mxnpm2! Thank you for being an active member of our community with your post 🙌 I for sure know how important it is to access needed emails on a dime, so I'd be happy to help you get this resolved in any way we can. Can you start by telling me what device you're normally accessing your email on?

forum icon

New to the Community?

Start Here