email question - authentication information does not work or are no longer accepted by provider.

- I have not changed anything on my e=mails and suddenly I get this message: The entered credential or authentication information does not work or are no longer accepted by provider. Please change them. This is an e-mail I use for my business. I have 30 patients that cannot schedule appointments with me. I lose $1,000 for every day I cannot schedule or confirm appointments. I need help!

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XfinityVictor

Official Employee

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1.4K Messages

2 months ago

user_h60t4x Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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user_h60t4x

5 Messages

2 months ago

I am not sure where to add info - my account is in fernandina florida [Edited: "Personal Information"]

Note: This comment was created from a merged conversation originally titled I am not sure where to add info - my account is in fernandina florida

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user_h60t4x

5 Messages

2 months ago

I have two e-mails - the [Edited: "Personal Information"] is the one not working

Note: This comment was created from a merged conversation originally titled I have two e-mails - the [Edited] is the one not working

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user_h60t4x

email question - authentication information does not work or are no longer accepted by provider.

XfinityVictor

user_h60t4x

user_h60t4x

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