New Poster
•
4 Messages
Email problems smtp
I periodically have issues whereby I cannot send and sometimes receive emails for my Comcast account on my iPhone. I get the error: xxxxxx@smtp.Comcast.net is incorrect. I’ve seen the issue mentioned on the forums but did not see a working solution.
XfinityEsteban
Official Employee
•
137 Messages
2 years ago
Hello, not being able to send or receive emails can certainly get frustrating. You've come to the right place for help. Are you using a third-party app to access your email or the Xfinity Email web portal? Are you able to recreate this error via the web portal? This link will help with access to your email on Xfinity https://www.xfinity.com/support/articles/sign-in-to-email-or-voicemail-on-xfinity.
0
0
Again
Expert
•
31.2K Messages
2 years ago
@JPTurkey
You can access your email on the webmail portal at https://connect.xfinity.com/appsuite/
You will need to sign in, though.
(edited)
1
0
XfinityAlex
Official Employee
•
895 Messages
2 years ago
xxxxxx@smtp.Comcast.net is likely not correct. It should be xxxxx@comcast.net (or xxxxx[at]comcast.net if the forums software tries to remove it)
(edited)
3
0