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Tuesday, April 22nd, 2025 12:01 PM

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How do you change your email password?

Gold Problem Solver

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26.4K Messages

28 days ago

How do you change your email password?

The password needed to send and receive email is the same as the one you use to log in to Comcast/Xfinity websites and apps. There is no separate "email password". To change it see https://www.xfinity.com/support/articles/changing-or-resetting-your-password.

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Official Employee

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1.5K Messages

26 days ago

@user_vu4cgm This is a great question. 

You can change your password online and through our XFINITY App!

I have a link from our awesome Help and Support page https://www.xfinity.com/support/ where you can find tons of tips, troubleshooting articles and more for our products and services. 

 

The below link walks you through changing your password. Your password needs to be at least 8 characters. It must include at least a number and a special character.

https://www.xfinity.com/support/articles/changing-or-resetting-your-password

Here are those steps.

1. Go to xfinity.com/password.

2. Enter your Xfinity ID.

3. Select how you want to reset your password.

4. Enter the password reset code you received.

5. Create and confirm your new password.

Please let us know if you run into any issues and if this resolves your concerns. 

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