Visitor
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1 Message
Email password [Edited]
I was asked to give my email info to update terms and conditions, but the site spelled password incorrectly so I don't trust it
[Title Edited: "Personal Information"]
Visitor
•
1 Message
I was asked to give my email info to update terms and conditions, but the site spelled password incorrectly so I don't trust it
[Title Edited: "Personal Information"]
BruceW
Gold Problem Solver
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27.6K Messages
5 hours ago
Can't say for sure without knowing more, but "update" emails that have any sort of "do this or lose your access" demand are almost always scams.
If there is a link, do not click!
If possible, check email that claims to be from Comcast/Xfinity with their Connect webmail site https://connect.xfinity.com/ and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report a spam email sent to my Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
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