Howdy user_11vneq 👋 Thanks for reaching out with your concerns in our community, and we're happy to help! To confirm, are you trying to add a comcast.net email to the native iOS mail app?
user_11vneq, Thanks for letting us know that it seems much better after deleting the original email and re-adding it back again in the mail app. Did you use the same password, or did you reset the password too?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_11vneq Thanks for confirming that you used the same password and re-adding it back again in the Outlook app worked. Are there any additional issues that I can address while you have me? Would you like me to do a quick account review to make sure your services are fulfilling all of your household goals?
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinitySeth
Official Employee
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898 Messages
2 days ago
Howdy user_11vneq 👋 Thanks for reaching out with your concerns in our community, and we're happy to help! To confirm, are you trying to add a comcast.net email to the native iOS mail app?
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EG
Expert
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116.4K Messages
6 hours ago
Concern moved here to the E-mail help section.
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