I am getting an error when I try to log into my email this week.
We can't help you unless you give us more details.
How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
Are you getting any error messages, and if so what are they?
Good evening user_emaaag. I would be happy to assist you further. Did you have a chance to review what @Again has posted? Please let us know if you still need assistance.
I am having the same issue. My email isn't going to Yahoo and I cannot get into my email via outlook or website. I'm missing bills and work emails now.
Have you transitioned to Yahoo? If so, we can't troubleshoot what might be going on.
Did you accept the Terms of Service and Privacy Policy? Did you make a password at the end of the transition? You need to sign in to your @comcast.net email at yahoo.com with your Comcast credentials.
As far as Outlook goes, did you change the server settings to the Yahoo servers?
You can find information on Yahoo's mail servers here:
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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So I would sign in ACCOUNT@comcast.net and put in my comcast PW at yahoo.com site? To be honest Ive been so stressed the past few weeks I dont remember an email about this i just started having issues with outlook then here. I cannot access my mortgage because it wasnt to send me a code via comcast email. Is there a way to reset my account to the way it was before?
So I would sign in ACCOUNT@comcast.net and put in my comcast PW at yahoo.com site? To be honest Ive been so stressed the past few weeks I dont remember an email about this i just started having issues with outlook then here. I cannot access my mortgage because it wasnt to send me a code via comcast email. Is there a way to reset my account to the way it was before?
The first question to answer is: Did you migrate your @comcast.net email to Yahoo! Mail? Did you get an invitation to do so and did you accept the Terms of Service and Privacy Policy?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
If you have transitioned, we are very limited on how we can help you. "You belong" to Yahoo now.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Again
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35.1K Messages
1 month ago
@user_emaaag
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XfinityJon
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1.9K Messages
1 month ago
Good evening user_emaaag. I would be happy to assist you further. Did you have a chance to review what @Again has posted? Please let us know if you still need assistance.
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user_im2kzl
Visitor
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3 Messages
1 month ago
I am having the same issue. My email isnt going to Yahoo and I cannot get into my email via outlook or website. Im missing bills and work emails now.
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user_im2kzl
Visitor
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3 Messages
1 month ago
When I hit next I get an error message.
Thx for the help
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