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user_ex20fr
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Wednesday, April 3rd, 2024 12:55 AM

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Email Not Working

Getting error message "Message could not be sent to the following recipients: (451 - 451 4.2.0 ... temporary failure)" for the past two hours. It's affecting other Comcast email users too.

Question

 • 

Updated 

5 months ago

1.4K

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user_53poqn

2 Messages

7 months ago

Me too! In Providence, RI. Hopefully Comcast will address this soon!

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user_x2hpjq

2 Messages

7 months ago

well actually i feel better knowing it is  not just me as well - i have now spent over 1 1/2 hours trying to send an email

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rhinogulius

Regular Visitor

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17 Messages

@user_x2hpjq​ SAME! The first thing I did was search online and I couldn't find anyone else with the issue. Then I tried an xfinity chat and 10 min would pass between responses and I just gave up. Then I found this thread and now I can stop obsessing about fixing it. LOL

7 months ago

0

user_yrez8i

1 Message

7 months ago

Same problem for the last few hours.  Can't Xfinity assistant is worthless.  Can't get answers.

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XfinityThomasA

Official Employee

 • 

1.7K Messages

 

user_yrez8i - This isn't the experience we want using Xfinity Connect! Reading the thread I've noticed other users reporting it resolved. Are you able to send and receive emails using your Xfinity Connect email? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

tlanglois

New Poster

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5 Messages

7 months ago

Same. Can receive but can't send. Outlook, Xfinity site, droid all same error

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chipnputt

New Poster

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3 Messages

7 months ago

They were clueless!!!  "Hung Up" on me twice so I ended chat with the third one!

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user_pj1v80

1 Message

on chat now and they don't know what to do.

7 months ago

0

XfinityTony

Official Employee

 • 

1K Messages

Good evening, @user_pj1v80. Are you still unable to send emails? I see other users are able to now.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

user_84dtge

2 Messages

7 months ago

Same problem. I have tried restarting my Xfinity internet.  Still can not send an email  Error 451 - 451 4.2.0 ... temporary failure

I tried sending from my IPhone same error on the phone.

(edited)

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user_m3gmmf

1 Message

7 months ago

Same thing here, it's deeply frustrating.   

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tlanglois

New Poster

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5 Messages

7 months ago

Same. Can receive but can't send. 

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user_ck7m33

1 Message

7 months ago

Not working for me in FLorida

1

0

XfinityVictor

Official Employee

 • 

854 Messages

 

user_ck7m33 Are you still having email issues?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

user_zz46oh

3 Messages

7 months ago

Just re-tried and got 3 emails out as of 10:37pm here in A2, MI (after being down all evening). 

I hope this clears up soon for the rest of you!  

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XfinityVianney

Official Employee

 • 

1.7K Messages

Hi, @user_ex20fr,

Thank you for the updates. I'm glad to hear you see progress on your end. We appreciate all your patience. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

tlanglois

New Poster

 • 

5 Messages

7 months ago

I just got two emails from Comcast..first said change PW. Next one said pw has been changed. I didn't change PW. Now I can send emails. 

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XfinityMartyR

Official Employee

 • 

1.5K Messages

 

tlanglois That's odd you received an email that your password was changed, without changing it. However, I'm glad to hear you are able to send emails now. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

monetmcd

Visitor

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2 Messages

7 months ago

I can finally send emails!

1

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XfinityGabby

Official Employee

 • 

1.5K Messages

Hello, monetmcd. Thanks for reaching our team on Forums, happy to hear that your email issue has been resolved. If anything else comes up, please don't hesitate to message our team!

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

user_cmy9ah

3 Messages

7 months ago

Yay!  It's working again! 

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rhinogulius

Regular Visitor

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17 Messages

7 months ago

It is working now for me as well :) 

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XfinityTony

Official Employee

 • 

1K Messages

7 months ago

@user_ex20fr Thank you for the heads up as to what is going on. Looking at some of the other comments on this thread, their ability to send messages have returned. Are you able to send messages again?

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user_84dtge

2 Messages

My email is working.  Receiving and sending. Thank you for checking Tony.

7 months ago

0

XfinityAmandaB

Official Employee

 • 

1.5K Messages

 

user_84dtge Thank you so much for getting back to us and letting us know that you can use your email as normal. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

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