Visitor
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1 Message
email not working on wifi
Comcast email stopped working in the Outlook mobile app when connected to Wi-Fi. I have been on at least four different Wi-Fi networks, and it won't work on any of them. As soon as I turn off Wi-Fi, the email will work.
XfinitySeth
Official Employee
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662 Messages
8 hours ago
Hey there user_e8sqnx, and thanks for stopping by our community! I know how annoying it is for me whenever I'm not able to check my email the exact way I need to, so I know exactly how you feel. Usually, if your Comcast email has stopped working in the Outlook mobile app while connected to Wi-Fi, it may be due to non-encrypted outgoing email server settings being blocked. To resolve this, ensure that your email settings are configured correctly for encryption. Verify the SMTP settings by checking the outgoing mail server details and ensure that the server is toggled on, with the correct host name, user name, and password.
Please let us know if this helps 👍
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