U

Visitor

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2 Messages

Thursday, January 9th, 2025 9:14 PM

Email not working on third party sites

Today all of a sudden my email is not working on outlook or on my iphone.  I tried deleting the account and re-adding it but I get a response on my iphone stating Comcast is Currently unavailable.  

Official Employee

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2.3K Messages

3 months ago

 

Thank you for your feedback and for joining the Forums community, user_e4e214. I know I'd be reaching out too if I were unable to use my email. Are you able to access your Comcast email via Xfinity Connect?

 

Visitor

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2 Messages

I can access it on the Xfinity website but I need it on my outlook 

Official Employee

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2.3K Messages

What error message or code are you receiving when using Outlook,

user_e4e214? As a quick reminder; using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your Comcast.net email address can potentially expose your Xfinity ID and password to fraud and other risks. We recommend you access your Comcast email by going to Xfinity Connect.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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