Visitor
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4 Messages
Email not working at all for 24 hours
Yesterday morning 9/16/26 my email account stopped working. I think I changed xfinity password trying to access the account the day before, but now can't access the account anywhere - not on xfinity directly, and not through outlook on my computer, and not through the xfinity app


XfinityBradM
Official Employee
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1.6K Messages
5 hours ago
@user_fbav4w Have you attempted to reset your Xfinity ID password since being unable to access your email through our connect portal?
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EG
Expert
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121.2K Messages
3 hours ago
Concern moved here to the E-mail help section.
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