7 Messages

Tuesday, May 26th, 2026 8:36 PM

email not working and messages vanished

all of my "sent" messages vanished sometime over the weekend, and I have not gotten email for a couple days now. I've been using comcast email for 25 years.

Sent test message to myself and that did not come through either.

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Official Employee

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2.3K Messages

6 days ago

 

user_dq5fj9 Thank you for reaching out for help with your sent messages not showing up for you in your inbox. Are you accessing your email directly from the Xfinity email portal, or are you using a 3rd party email app? 

 

7 Messages

15 hours ago

I am not getting any email, including from important business sources. I login directly through xfinity on a pc as I have done for 25 years. 

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