libs2's profile

Visitor

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2 Messages

Sunday, December 21st, 2025 11:54 PM

Email not sending

None of my emails are sending on my Comcast account through any app on multiple devices. It’s happening on both Android (S21) and iOS (iPad) and in every app that I have my Xfinity account installed in (Gmail, resident Apple email app, and Samsung mail).

started last night happening randomly on various apps and devices, but now it’s consistent across devices and apps.

Only able to send by logging into Xfinity in a browser. Receiving is working fine.

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Official Employee

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2.4K Messages

24 days ago

Thank you for reaching out to us @libs2! We appreciate you for clarifying this does not when you are signed in to our website. Have you received any emails recently about the email being migrated to Yahoo?

Visitor

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2 Messages

No, received nothing about Yahoo.

Official Employee

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2.3K Messages

Thank you for confirming that @libs2. Are you experiencing any error messages when trying to send emails? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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