SteveBBQChef's profile

New Poster


3 Messages

Wed, Jul 20, 2022 10:40 PM

eMail not reading address book

As I start typing a recipient in the to block of either a new e-mail or one I want to forward, the to block no longer offer suggestions out of the address book.  This is a new issue in the last week or 2.  Multiple platforms (iOS and Windows) and multiple browsers (Edge, Firefox, Safari).  As far as I know there have been no changes I have made in my Comcast configuration which should cause this to happen.  Definitely would like that feature back!  Thanks! Steve

Accepted Solution




74 Messages

5 months ago

There's another thread re this issue.  Comcast has replied and said they are aware of it and are working on a fix, which will take "a few days."  We shall see...

New Poster


3 Messages

@Anon39065​ THANK YOU!!!   Missed that other thread.  Hoping its fixed soon!


Official Employee


532 Messages

Hi @SteveBBQChef


It looks like this issue has been resolved. Are you able to confirm if this is now working for you?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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