Visitor
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1 Message
email not available
I have 3 email accounts at XF and cannot access any of them on the XF website. Same problem in the phone app. Each gives the same error message: "We couldn’t access your external email xxxxx@comcast.net. Please update the password in settings." The passwords have not been changed but is there a way to reset these?
Again
Expert
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33K Messages
3 days ago
@user_t8l49x
You can reset your password here: https://xfinity.com/password
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XfinityKei
Official Employee
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2K Messages
1 day ago
@user_t8l49x Thanks for bringing your concerns to our attention. I have link you can use to reset email password.
http://www.xfinity.com/password
Right under the login section there's a forgot my password option there as well.
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