PurpleDra6onfly's profile

New Poster

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10 Messages

Friday, December 1st, 2023 4:48 PM

Email new formatting menu

On iPhone when using the Xfinity connect mobile site there’s a new text formatting menu that pops in at the top when I try to compose or forward an email. It covers the To, CC and Subject fields. It cannot be closed or made smaller and it will not go away rendering email useless on my iPhone. It just happened this week. Is anyone else having this problem?

Official Employee

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911 Messages

3 months ago

Hello PurpleDra6onfly

To the right of the 11pt listed font size, you will see a directional triangle in a lighter gray color. If you touch that triangle it will collapse the menu you are seeing. Thank you for reaching out! 

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